Information on Recent Kia Recalls
Kia is recalling certain Optima, Sorento, and Sportage models to inspect and replace engines due to a possible manufacturing issue. If you own a 2011-2014 Optima, 2012-2014 Sorento, or 2011-2013 Sportage model, please contact Atlanta West Kia immediately by calling 844-846-6374. We can determine if your Kia has been affected by this recall notice and schedule an inspection/repair to correct the issue.
This Kia manufacturer recall and repair will be performed by our Atlanta, GA Kia service center at no expense to you if your vehicle is affected. In order to compensate you for potential lost time in your Kia, Atlanta Kia West is offering a complimentary $9.95 oil change when you bring your vehicle in for inspection/repair. Our Kia auto maintenance center is located at 1301 Thornton Rd, Lithia Springs, GA 30122. We encourage you to take action soon in order to determine if your Kia Optima, Sorento, or Sportage is one of the vehicles affected in this nationwide recall.
What should I do if I have already incurred expenses related to the Kia Recall?
If you already paid for work related to the engine recall issue, you may be eligible for reimbursement. In order to determine your eligibility for reimbursement, contact us online or call Atlanta West Kia at 844-846-6374.
One of our service advisors will be happy to speak with you in order to determine if you may be entitled to compensation to cover any out of pocket costs related to the recall of 2011-2014 Optima, 2012-2014 Sorento, or 2011-2013 Sportage vehicles.
If this work was performed at another Kia maintenance facility in the Atlanta, GA metro area, we can assist you with obtaining proper documentation verifying the repair work. If you haven’t yet determined if your vehicle is affected by this Kia recall, we strongly urge you to get in touch with us today.
Authorized Kia Recall Service near Atlanta, GA
Atlanta West Kia is authorized to perform Kia engine replacement at no cost to you if your vehicle has been affected by the recall. Some possible indicators that your Kia Optima, Sorento, or Sportage may be among those with engine recall issues are knocking sounds that increase as engine speed rises and engine warning lights illuminating on your dashboard.
If you are experiencing any of these issues, call Atlanta West Kia immediately at 844-846-6374. One of our service advisors can assist you in determining if your vehicle has been authorized for engine recall service. Our authorized Kia Recall Service Center is located at 1301 Thornton Rd, Lithia Springs, GA 30122.